For those who love the beauty and fascination of a lively, rainbow-hued aquarium, but have neither the time nor the interest to maintain it, Old Town Aquarium has the solution.
Our staff of professional aquarists provide exceptional maintenance services to individual and business accounts. Each aquarist undertakes extensive, ongoing training in marine animals and environments. They are available to make sure your collection and its environment are in perfect health.
Unlike many aquarium shops, our maintenance department is not a sideline. It is, in some ways, the very heart of our business. We are passionate about the aquatic animals; we are just as passionate about keeping your specimens, from angelfish to reticulated puffers, healthy and thriving for their natural lives.
A key to our A+ service is our decision to provide regular service technicians. This means that, as much as possible, we send the same technician to your home and office week after week – not a random string of people who don’t know you or your fish.
In addition, you will have a dedicated account manager – someone who knows you, your history, your collection, and your special needs. You can easily devise custom maintenance plan that takes into account your work and travel schedules. And, if there’s an emergency and you’re called out of town unexpectedly – call us. We’ll make sure arrangements are made and kept to keep your collection healthy.
As an additional service, our retail staff has access to your aquarium records. So, if you’d like to pick out new fish or new decorations, you can choose with confidence, effortlessly building your dream collection.
Home and office maintenance contracts are available in the greater Chicagoland and NW Indiana. Call us for more details. As always, initial consultations are free and we are licensed and bonded.