Our

Pledge

 

We are passionate about understanding and enjoying aquatic animals, their biology, and environments.

We love sharing our passion with all of our customers.

 

Because of this, our private, corporate, and institutional customers can depend on us for the highest quality specimens, aquariums, and aquarium services available in the United States. To that end, we pledge:

 

1. We will continue our education and the education of our staff on aquatic issues and bring       new knowledge and best practices to you, our customer.

 

2. We will offer you outstanding design, installation, and maintenance of your aquarium – small or large – and guarantee our work.

 

3. We will teach you how to maintain your installation with ease, or you can contract us to do it for you with the knowledge that you have the nation’s top experts taking care of your aquarium.

 

4. When you ask us to work with architects, designers, or other building professionals to create a custom

   installation, we will bring over 39 years of experience to our partnership to insure you get the aquarium

   of your dreams.

 

5. You can expect healthy, high quality specimens – we guarantee all livestock purchased from    Old Town    Aquarium for 14 days.

 

6. You have the protection of manufacturer warranties – we honor all available and applicable

   manufacturer’s warranties on products sold through Old Town Aquarium.

 

Our Rates, Terms and Conditions

 

Our Live Stock FREE Replacement Guarantee

(Maintenance Customers only)

Our pledge to you, our client